Our Services & Programs
All services are confidential and free of charge.
Operation Care provides assistance to domestic violence and sexual assault victims and their families.
Client confidentiality is most important to us. Click here to read our confidentiality policy.
Click on each block below for more details on our services and programs.
24-Hour Crisis Line
If you need help, please call us today at 209-223-2600 or toll free 1-800-675-3392
Operation Care provides 24-hour/7-days-a-week intimate partner violence, sexual assault and child abuse intervention, support, information and referral services.
If you or someone you care about is in a crisis situation please call our Helpline now. Our compassionate support staff and volunteers are trained in crisis intervention and can provide discreet, non-judgmental and confidential information and referral services. So far this year, we have received over 400 calls to our Helpline.
All of our services are free of charge.
We can help you with:
- Crisis intervention
- Information and referral to local and regional help care agencies
- Emergency shelter
- Emergency Protection/Restraining Orders and family law services
- Accompaniment to area hospitals for sexual assault and intimate partner violence survivors
- Court and mediation accompaniment
- Emergency transportation
Help is only one phone call away!
Safe House
Operation Care operates a shelter for battered women and their children. The Shelter is at an undisclosed location. If you need to get to safe shelter immediately, please call our 24-Hour Support Line at: 209-223-2600 or toll free 1-800-675-3392
Shelter services consist of:
- Safe House: emergency safe shelter for battered women and their children.
- Safe shelter for male victims of domestic violence.
- A mom’s program designed to support mothers in addressing issues which arise with children from domestic violence households.
- A children’s program designed to give children support in addressing family issues.
- Parenting classes
- Self-esteem
- Budgeting
- Job preparation
Advocacy and Accompaniment
Operation Care advocates will provide support for survivors and their families, including assistance in completing paperwork for temporary restraining orders and accompaniment to court for domestic violence and sexual assault related cases.
Advocates can also accompany and provide response to survivor’s interviews with law enforcement, medical examinations and any other response requested that is related to the domestic violence and/or sexual assault case.
Workshops & Support Groups
We offer a variety of support groups and workshops to help individuals to understand domestic violence and sexual assault and to educate about healthy friendships and relationships. Click on the links below to see details about each program.
Support Groups
- Domestic Violence Support Group for domestic violence survivors is available. This ongoing group discusses skills to help victims cope with domestic violence while building healthy friendships and relationships. The group is also provided via Zoom! Groups are held for two or more persons, if you are interested in group call 209-223-2897 for more information.
- Rural Economic Empowerment Program (REEP) gives those who are escaping a financially abusive relationship the tools to be financially independent. You will learn what financial abuse is, how to create a budget, how to obtain and understand your credit report, and understand the different types of loans available.
- Skills class is an ongoing workshop for those with developmental disabilities. This group teaches you basic skills such as healthy relationships, friendships, anger control, and dealing with stress.
- Children’s Group– This 10-session children’s group helps children understand and recognize their feelings using fun activities including coloring, drawing and crafts. Topics include feelings, families, dealing with anger and safety planning.
Go! Youth Program
At Operation Care, we want Amador County youth to thrive in healthy friendships and relationships, and to experience a violence-free lifestyle.
Our GO! Youth Program sponsors several wonderful PROGRAMS throughout the year at our GO! YOUTH COMMUNITY CENTER.
Prevention & Education
We believe that prevention is the key to stopping violence. Throughout the year we hold various prevention education programs.
Community Awareness
Throughout the year, we strive to bring awareness about Sexual Assault, Domestic Violence and Victims of other Crimes through workshops, press releases, events, and fundraisers.
- February is Teen Dating Violence Awareness Month read more…
- April is Sexual Assault Awareness Month and National Victims Rights Week read more…
- October is Domestic Violence Awareness Month read more…
Presentations
Operation Care provides free, informational presentations to agencies and the general public. Some places that we presented to in 2022 are: Rotary Club of Jackson, Rollingwood Retirement Estates, Juvenile Justice Commission, Child Abuse Prevention Center, Behavioral Health, College Connect, Amador County Unified School District and many more. If you would like to request a presentation, please click on the link. REQUEST A PRESENTATION
Counseling
Counselors work with victims of domestic violence and sexual assault, and their friends and family.
Counseling services include:
-
24-hour Sexual Assault and Domestic violence help lines.
-
Short-term peer counseling for domestic violence and sexual assualt victims, sessions are offered via Zoom or in-person
-
The facilitation of children’s activities as well as peer counseling for children at the Safe House and at the Operation Care office.
-
Operation Care Confidentiality Policy
Confidentiality
Operation Care Confidentiality Policy
Operation Care believes that to provide quality services, the client’s right to privacy shall be considered paramount and shall be assured to the greatest possible extent. Therefore, all interaction between staff/volunteers and a client will be considered confidential and privileged.
Download staff/volunteer/client Confidentiality Agreement
Download our Confidentiality Agreement for general service providers, contractors, etc.
ETHICAL STANDARDS FOR INTERNET ON-LINE COUNSELING
Download the ethical standards for internet on-line counseling
Resources
Operation Care provides resources and referrals to our community. Click here to see local, national and international resources. If there are any resources that you would like added to the website, please email [email protected].